Not every business has an IT department – this can be due to any number of reasons, like a physical lack of space. However, the requirement for IT services is unavoidable – the digitisation of the workplace extends further than just offices. BAMITS services clients in a range of industries, from Government agencies to medical clinics to tool manufacturers.

How do you know if you need managed IT? It’s simple: do you work with computers? Phones? Anything that connects to a network? The answer is yes, and taking on the burden of IT management yourself can quickly leave you out of your depth, even for deceptively simple fixes. For small to medium-sized businesses up to enterprises, the most practical solution is to engage with managed IT services.

Why Should I Get Managed IT Support?

Managed IT services are a type of outsourcing arrangement whereby a third-party IT company takes responsibility for managing a business’s IT infrastructure. This can include tasks like monitoring and maintaining systems, providing support to employees and ensuring compliance with regulations.

Benefits include:

• Increased uptime: Managed IT services can help businesses improve uptime by proactively monitoring systems and resolving issues before they cause downtime. Think installing updates outside of work hours so employees can come in with their systems up-to-date and ready to go.
• Improved security: Managed IT services can help businesses improve security by implementing security best practices and providing 24/7 monitoring. Because not all employees have strong passwords, and some businesses handle sensitive information.
• Freed-up resources: Managed IT services can free up internal resources so that businesses can focus on their core competencies. Too often in small businesses, a tech savvy but ultimately unqualified team member will find themselves occupied with fixing issues for others and not focusing on the job they signed up for.

How Much Does Managed IT Support Cost?

The cost of managed IT services can vary depending on a number of factors, including:

• The size of your business: The cost of managed IT services will typically be higher for larger businesses with more complex IT infrastructures.
• The complexity of your IT infrastructure: The cost of managed IT services will also be higher for businesses with more complex IT infrastructures.
• The level of service you require: The cost of managed IT services will also vary depending on the level of service you require. For example, businesses that require 24/7 support will typically pay more than businesses that only require support during business hours.

What Pricing Models Exist for Managed IT Support?

There are three main pricing models for managed IT services:

• Per-user pricing: This is the most common pricing model, charging a fixed fee per user per month.
• Per-device pricing: This pricing model charges a fixed fee per device per month.
• Flat-rate pricing: This pricing model charges a fixed fee per month, regardless of the number of users or devices.

BAMITS offer flexible pricing to suit any need or budget and any business size, because the best pricing model for your business will depend on your specific needs. If you have a handful of users and devices, per-user pricing may be the best option, but if you have many users and devices, per-device pricing may be better.

Managed IT services can be a great way to save money and improve your IT performance. By understanding the factors that affect the cost of managed IT services, you can choose the right pricing model for your business and save money on your IT costs.

Where to from here?

Managed IT services can be a way to free up your time and resources so that you can focus on your core business activities.

By understanding the factors that affect the cost of managed IT services, you can negotiate the right pricing model for your business and get the most value.

By choosing the right provider, that tailors their services to your needs like BAMITS, you get the support you need while improving productivity and efficiencies in your workplace.