3CX Communications
A powerful software-based PBX that delivers effective communication tools to your team and clients. Instant messaging, video conferencing, screen sharing, and presence management, as well as file sharing and web-based meeting capabilities across both desktop and mobile are available.
3CX has the added advantage of reducing your telco bills by utiulising 3CX’s SIP trunks. Allowing your company to grow without incurring significant costs. With 3CX, you can take advantage of a flexible deployment model that suits your business’s needs. You can choose to deploy 3CX in the cloud, on-premises, or hybrid, depending on your business’s requirements.
BAMITS has been a 3CX partner since 2016, and our Australian based helpdesk is able to provide ongoing infrastructure support for your business.
Benefits of 3CX with BAMITS
Cost-effectiveness
BAMITS provides a cost-effective 3CX enabled alternative to traditional PBX systems. By leveraging the power of VoIP technology to reduce costs, hardware, maintenance, and telecommunications fees, we’re able to deliver meaningful savings.
Easy to Use
3CX is intuitive and user-friendly, allowing service providers to quickly manage the system. However, our Australian service desk in on call available to help users when needed.
Remote Work
BAMITS gets the most of 3CX offerings and is able to allow employees to work remotely, and utlise mobile apps for iOS and Android devices.
Integration
We have deep integration capabilities, making BAMITs & 3CX a logical choice. We’ve integrated a wide range of third-party applications, including CRM software, email clients, and other business tools.
Scalability
Our 3CX offers are highly scalable and can be easily adjusted to accommodate a growing business’s needs. We support unlimited extensions, lines, and trunks, making it ideal for businesses of all sizes.
Security
Combined with our security standards, 3CX is highly secure, with features like encrypted voice and video calls, secure web conferencing, and two-factor authentication to protect against unauthorised access and data breaches.
Web Apps replace Desk Phones
Web apps can be used on a wide range of devices such as smartphones, tablets, and laptops, allowing users to stay connected from anywhere with an internet connection.
With web apps, there is no need to purchase and maintain expensive hardware. This combined with either pay-as-you-go or subscription-based pricing model, delivers cost benefits to organisations.
Features simply unavailable on desk phones. Call forwarding, video conferencing, chat, and screen sharing. Get enhanced productivity.
Integrate connectivity with other business applications such as CRM systems, email, and project management tools.
Never miss a call of chat
With 3CX, you can set up call routing rules based on time of day, caller ID, and other criteria. Calls can also be forwarded to multiple devices simultaneously, ensuring that someone is always available to answer.
3CX offers a wide range of communication channels such as voice, video, chat, and email. This means that customers can reach you using their preferred method of communication. Additionally, 3CX offers mobile apps for iOS and Android devices, allowing you to take calls and chats on the go.
The call queuing feature ensures that customers are kept informed of their position in the queue and estimated wait times. 3CX’s call queuing features can be customised with music and announcements, keeping customers engaged while they wait.
Security & Backup
3CX uses advanced encryption standards (AES) for all voice and data communications. This ensures that all communication is secure and protected against eavesdropping and other cyber threats.
Built-in firewall that helps protect against unauthorised access to your phone system. The firewall can be configured to allow only authorized traffic to your system, further enhancing your security.
3CX includes anti-virus protection for its Windows-based systems. This helps protect against malware and other security threats that could compromise your phone system.
Backup and restore capabilities that allow you to easily recover from system failures or other disasters. You can backup your entire phone system configuration, including call logs, voice recordings, and voicemail messages, ensuring that your data is always safe and accessible.
Streamline your communications
Find out how BAMITS can help your improve and unity your communications.
Frequently Asked Questions
What is 3CX?
3CX is a software-based phone system that replaces traditional PBX hardware. It offers a range of advanced communication features, including voice, video, chat, email, and mobile apps, all in a single, easy-to-use platform.
Can 3CX be used with my existing hardware?
Yes, 3CX can be used with most existing hardware. However, it is important to provide a list of your current hardware to one of our technicians to ensure compatibility
What is the cost of using 3CX?
The cost of using 3CX varies depending on the number of users, the required features, and the level of support needed. Contact our solutions team to have us arrange a free quotation.
Is 3CX secure?
Yes, 3CX is secure. It includes a range of security features, including advanced encryption, firewalls, anti-virus protection, and backup and restore capabilities. Additionally, 3CX is compliant with industry security standards, such as GDPR and HIPAA, making it a suitable choice for businesses with strict security requirements.